Terms of service

About the Service

Wezy EU Omnibus is a Shopify app that tracks prices after installation, calculates the lowest price from the relevant previous period, and makes that information available through a theme block. By installing or using the Service, the merchant agrees to these terms and Shopify's applicable rules.

Subscription and free trial

The Standard plan costs USD 9.99 per month and includes one 14-day free trial. Shopify displays and approves the final charge, processes billing, and lets merchants manage or cancel the plan from Shopify Admin. No annual plan or permanent free plan is offered at launch. Refund requests can be sent to support@wezy.app and are reviewed individually without limiting any mandatory legal rights.

How it works and merchant responsibilities

• Tracking starts after subscription activation and the first catalog synchronization. Earlier price history is not imported, reconstructed, or backdated.
• A discount needs at least 30 days of continuous observed history before it starts to display a complete lowest-price comparison. This can extend beyond the free trial. A discount started with incomplete history stays hidden until it ends.
• The merchant must add and save the block in a compatible theme, review its appearance, and maintain consistent Shopify pricing settings.
• The merchant remains responsible for prices, promotions, required disclosures, local legal obligations, and commercial decisions.

Current limitations

The Service tracks the store's primary currency. Separate histories for Shopify Markets or Price Lists, B2B catalogs, headless storefronts, bundles, selling plans, and POS are not currently supported. The label stays hidden when price history is incomplete, uncertain, or in an incompatible currency. The Service is a technical tool, not legal advice, and does not by itself guarantee compliance in every country or commercial situation.

Availability and changes

Wezy uses reasonable availability, security, and recovery measures but does not promise uninterrupted service. Shopify maintenance or platform limitations can affect synchronization. Features may change to improve security, compatibility, or compliance, without arbitrarily removing a paid feature during an active billing period.

Suspension, cancellation, and data

Access to paid features may be suspended if Shopify no longer confirms an active subscription, or in response to abuse or a security risk. Merchants can cancel through Shopify. After uninstall, data is deleted according to the privacy policy and Shopify's mandatory privacy process.

Liability

To the extent permitted by law, Wezy is not responsible for a merchant's pricing decisions, theme configuration, inaccurate Shopify data, or indirect loss. Nothing in these terms excludes liability that cannot legally be excluded.

Support

Support is available at support@wezy.app. We respond as soon as reasonably possible during business days. Tell us which product is affected and what you expected to see; we will investigate the technical details.